In addition, the result also shows that customers' TRI is positive correlated with customers' percived online service quality and behavior intention. 除此之外，研究亦发现消费者的科技准备度对于消费者所认知的服务品质和行为意向有著正向的关系。
TCM is thoroughly perceived by many western-religious believers, but their beliefs and behavior intention were less likely to be amenable to its use. 在职业方面以军公教警对中医医疗的知识最高，但其信念与行为意向却是以工者为最偏向中医医疗。
